What Information We Collect and How We Collect It
Some of the information we collect is Personally Identifiable Information (“PII”). PII, collected only with your consent, may include your first and last name, mailing address, email address, telephone number, credit card and other payment information, and any other information that you provide to us that is linked to your identity. We will only collect PII that is relevant to the services that we provide and the maintenance of acmp.net. This may occur, for example, in connection with subscribing to any of our services, signing up to receive newsletters, responses you provide to survey questions, inquiries you may make through our Web Site, phone or mail and any other information you provide to us. Remember that you always have the option not to provide information by choosing not to use acmp.net or by not using the particular feature of acmp.net for which the information is being collected.
The last form of information we may collect is non-personally identifying information. As an example, we may collect information as you browse our Web Site such as the number of people that visit, what pages are visited and from where visitors come (like Google or Bing). We may also compile this data to enable statistical analysis of our services that would be used internally or with external assistance to make improvements to our Web Site. We may also provide this information to third parties, including advertisers. We may also collect information from you about the instruments that you play and your level of expertise, languages that you speak, your willingness and availability to attend and arrange music sessions and to assist other ACMP members to make contacts, instruments that you own and are willing to share with other members. Remember though that this information is not personally identifiable.
California Do Not Track Procedures
We respect your choices about what PII we collect and what PII third parties can through us. Therefore, we will follow any Do-Not-Track instructions from your browser and any other direction that you give us regarding collection and dissemination of PII. Note however that any Do-Not-Track or similar mechanism will not affect our collection of the data that you voluntarily provide to us when signing up for any of our services, as detailed above. This is also the case for third parties who wish to collect PII from us about you. Any information that you volunteer to us that is visible to the public could be collected by third parties. So, please do not provide us with any information that you do not want collected.
Our Use of Information
We may use the information we collect for a number of purposes. For instance we may use it to respond to your inquiries and otherwise correspond with you, to process transactions that you request, to maintain your account (if you have one), to maintain the security and integrity of our Web Site and services, to conduct market research or surveys, and for the administration, review and/or the improvement of the content of our Web Site and services. We may also use your information to communicate with you about services that we think may interest you. However, we will always give you the opportunity to opt out of receiving such communications as well as any newsletter for which you sign up.
Our Policy for Disclosing Your Information to Third Parties
Again, your privacy is important to us and as a result we are protective of your information. Except as stated above, there are only three instances in which we will disclose any of your information to anyone but you, as follows:
- With your consent. We may transmit your information to a third party when you give us permission to do so. This may occur when we complete a transaction that you request. This also may happen when you make your information publicly available by posting on our forums or blogs or in creating your personal profile (if you chose to). Because this information is publicly available, we cannot control how other members treat it and we ask that you exercise care in deciding what information you chose to share.
- If we are acquired by another company. If another company acquires ACMP, that company will take on all responsibility for the personal information we collect and it will assume all rights and obligations with respect to that information. Should this happen, the acquiring company may develop its own policy with respect to your information.
- If we are required to disclose information by law. When directed by a court of law or other government entity or if we have a good faith basis to believe such action is necessary to comply with the law, we may be obligated to disclose personal information. In such event, we will make commercially reasonable efforts to notify you.
We do not sell or distribute PII to any third parties except as set forth above. However, all of the information that you disclose in your forum profile, forum posts, comments, music rating or other public portions of the acmp.net site becomes public information. Personal information in your ACMP member profile is shared with other ACMP members unless you specifically direct that your member profile be anonymous. Bear in mind that if you wish to be anonymous, you may not be able to take advantage of some of the functionality of our websites. When you terminate your ACMP membership, we may retain your personal information for administrative purposes but will not display it publicly or share it in any other way.
Access to Your Information
We will provide you with access to PII you provide us for as long as we maintain that information in a readily accessible format. We will also work with you to correct any error in your PII . If you wish to access or correct any PII that you have submitted through our Web Site, or to have us completely remove your PII from our systems, please send an e-mail with your specific request to email@example.com. You may change visibility of your personal information throughout the site and in printed directories by editing your personal profile.
We have in place physical, administrative and electronic safeguards to keep your information safe. For instance, we only allow access to employees who require your information to do their jobs and we use industry standard SSL encryption to secure your data.
Participation in EU and Swiss Safe Harbors
We comply with the EU and Swiss Safe Harbor Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of PII from these jurisdictions. ACMP has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.
We have further committed to refer unresolved privacy complaints under the EU and Swiss Safe Harbor Principles to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please visit the BBB web site at http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
You may instruct us to stop sending you certain promotional materials (e.g., e-mail messages, newsletters, etc.) by following the unsubscribe instructions provided in those materials. We may, however, continue to contact you to provide service to your account. Please note that if you use more than one account or e-mail address when communicating with us or participating on acmp.net, you may continue to receive communications from us to any name and/or e-mail address which you have not specified in your opt-out request. You may request that we remove your PII from our database for marketing purposes by emailing us firstname.lastname@example.org.